82nd Street Academics

Family Services

Location

Main Site

Type

Full Time

Summary – to  manage public impressions of 82nd Street Academics, to provide existing families with excellent service, to assist with clerical/administrative tasks of the agency. We seek staff members who can live out the values of 82nd Street Academics.

NOTE: Fluency in Spanish and proximity to the school are required


Family Services

  • Answer phone calls asap (at least in one day) and make appointments for tours. Address client requests
  • Ensure all sensitive materials are securely stored each evening
  • Follow up with various staff members to make sure that client concerns are addressed in a timely fashion
  • Use professional and appropriate language at all times
  • Help facilitate any extra activities that may benefit Marketing and Sales
  • Call families after registration and check
Clerical

  • Carefully collect tuition; assist with billing inquiries. Always follow established procedures when taking money.
  • Record & update information in Blackbaud and ProCare, maintain complete/accurate files.
  • Follow closing procedures at end of shift to secure payments, electronics, and confidential information.

Values of 82nd Street Academics


Delighted Students: Students will leave with a smile.

Empower Students: Provide students with academic habits, vocabulary, and emotional support to activate “grit of spirit” needed to overcome societal barriers

Mission Driven Staff: Embody passionate persistence, emotional resiliency and academic excellence

Protect the Journey to College: Vision college success and awaken goal-oriented behavior and persistence

Effective Teams – Students are the barometer of effective teams
Compensation: $18.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Website: 82ndst.com

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.