82nd Street Academics

Family Outreach

Location

Jackson Heights, NY

Type

Full Time

Summary – to use sales skills to fill tuition programs to capacity, to manage public impressions of 82nd Street Academics, to provide existing families with excellent service, to assist with clerical/administrative tasks of the agency. We seek staff members who can live out the values of 82nd Street Academics. 

Sales

  • Ability to follow and implement Sandler sales training provided by agency.
  • Check monthly marketing goals daily to ensure task completion by marketing team and that task owners are up to date.
  • Increase program registrations to full capacity with timely flyers, mailing and distributing brochures at local business.
  • Generate leads through discussions with prospective school clients in person and over the phone and enter all leads into Insightly.
  • Warmly greet all families to the facility. Assist clients and potential clients to meet their needs.
  • Conduct school tours.
  • Assist with evening Open Houses on occasion.

Family Services

  • Answer phone calls asap (at least in one day) and make appointments for tours. Address client requests. 
  • Ensure all sensitive materials are securely stored each evening.
  • Follow up with various staff members to make sure that client concerns are addressed in a timely fashion.
  • Use professional and appropriate language at all times.
  • Help facilitate any extra activities that may benefit the Marketing Dept.
  • Call families after registration to see if you can assist.

Clerical

  • Carefully collect tuition; assist with billing inquiries. Always follow established procedure when taking money.
  • Record & update information in Blackbaud and ProCare, maintain complete/accurate files.
  • Follow closing procedures at end of shift to secure payments, electronics and confidential information.

Values of 82nd Street Academics

Delighted Students: Students will leave with a smile.

Empower Students: Provide students with academic habits, vocabulary, and emotional support to activate “grit of spirit” needed to overcome societal barriers

Mission Driven Staff: Embody passionate persistence, emotional resiliency and academic excellence

Protect the Journey to College: Vision college success and awaken goal oriented behavior and persistence

Effective Teams – Students are the barometer of effective teams

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Website: 82ndst.com

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.